They record an access log and in some cases, a photo, when someone attempts to unlock the door.
Provides keyless and easy-to-track credentials like the Latch App and Keycard, which removes the insecurity of physical keys, which can be copied and difficult to track.
Access can be revoked without the need to wait for an integrator or locksmith.
Doors can be assigned schedules, so access is only available to people at certain times on certain days.
Two-factor authentication can be enabled for Portfolio Managers and Property Managers using Latch Manager for added account security.
Latch App, Latch Manager, Latch Cloud and internet-connected Latch devices communicate with each other via TLS 1.2.
All data in Latch Cloud, such as access permissions, access logs, access photos, and personally identifiable information, is encrypted at rest using AWS KMS with at least 128-bit AES encryption.
Data in Latch App is secured using platform-specific best practices such as iOS Keychain and Android Keystore.
Latch undergoes full system penetration tests by a third party with results being actioned on, in a timely fashion.
We work closely with the security community to implement the latest forward-thinking security architectures and policies.
Our offline-first design approach means that devices do not require internet connections to unlock in the event of a network or cloud outage.
Our infrastructure runs on systems that are fault tolerant, for failures of individual servers or even entire data centers.
Multi-factor-authentication is enforced for all teams and tools where available.
Sensitive internal resources are separated from the internet via a VPN.
Staff are trained in security best practices when applicable, with training plans under continuous review for improvement.