Product

Remote (US-Based)

Product Manager

Grow with us.

A job at Latch is more than just that - it's the opportunity to look forward to every day ahead. We share passion, dedication, and sheer love for what we do.

So, what are you waiting for?

Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.

Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.

Latch is looking for a highly autonomous Product Manager with a bias for action, who can help catalyze product development and manage Latch’s suite of hardware products as the company furthers its mission to build an access platform that helps people open, manage, and share the spaces they care about.

This is a high profile role; reporting to the department head, working directly with our VP of product; and overseeing multiple engineering and development teams in order to manage software initiatives. 

You will be responsible for delivering the magical experiences that stray between HW and SW by; meeting with our customers and partners to understand their needs, carrying out research to help define problems, facilitating a cross-functional process to solve these problems, driving consensus by owning documentation and requirements; and working with Engineering, Operations, Program, and Marketing to deliver them on-time and to Latch’s standard of quality.

Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Qualifications:

  • 1-2 years experience as a Product Manager and software products (web and native app experience a plus)
  • Experience in a fast-paced environment such a high-growth startup
  • Proven capability to form tight partnerships with designers and engineers to solve both user experience as well as technical problems
  • Highly skilled in managing senior stakeholders in roadmap alignment across several areas of a business
  • Structured, organized, and extremely detail-oriented with excellent verbal and written communication skills
  • Research and first principles-orientated with an eye for great human-centered design
  • Strong requirements definition, with an ability to take a group of user stories and abstract out required product behavior and capabilities.  
  • Able to quickly grasp technical concepts and make engineering trade-offs (technical background strongly recommended) allowing for effective triage and prioritization weighing current system performance vs. development efforts.
  • Strong aptitude in analyzing data and using tools such as Looker
  • Ran customer or enablement trainings or managed training documentation & FAQs for new features.  

Founded in 2014, Latch now has 300+ team members working to make spaces better places to live, work, and visit. 

We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.

In conjunction with our ​core values​: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.

We embrace diversity and strive to create an inclusive and equitable environment for all.

Latch has over 100 employees and is subject to OSHA guidelines that require all employees be vaccinated against COVID-19.

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